Have a complaint?

Should you have a complaint, please email Customer Service at info@lendingbandr.com. Please include your Account Number, if applicable and a detailed description outlining your complaint. We take all complaints and raised allegations very seriously and conduct a thorough review of each and every complaint received. Please allow for up to 7 business days for Customer Service to receive, investigate and convey its response to you.

If the problem cannot be resolved by speaking with one of our customer service agents, and the nature of the complaint is something other than a high rate of interest or lack of funds to pay the loan, then you may call the regulatory agency of the state in which you reside for regulatory relief, if warranted.

Concerned about your privacy?

We respect your privacy to the best of our ability. Please read our PRIVACY POLICY for detailed information. In short, your information is in good hands, we will not abuse or misuse the information you give us in any way. We won’t sell or give your information to other companies or individuals. We won’t load up your email with junk (just an occasional email from us) or call you with sales messages.